From what happened to what happens next.
Counselling and EMDR therapy, critical incident response, mediation and restorative group sessions, workplace training and consultancy. For individuals and for the organisations they work in, across the UK.
- CounsellingBACP Accredited Counsellor
- MediationAccredited mediator
- Crisis supportTrained Critical Incident Responder
- LocationWest Midlands based, working across the UK
Start with what's happening.
Most people don't get in touch asking for a service by name. They get in touch because of a situation. You don't need to know which service you need. Pick the situation closest to yours and see where support usually begins.
Steady people first. Then talk it through.
- Critical incident responseCalm, practical support on the day, including psychological first aid.
- Critical incident debriefA structured conversation for the people involved.
- Counselling or EMDR therapy, where it's neededOne-to-one support for anyone still carrying it.
After a serious accident or a sudden death at work, the first job is to help people feel safe again. The talking comes once things are calmer.
Talk this throughA neutral person in the room changes the conversation.
- MediationBoth sides heard, with a focus on what happens from here.
- Restorative group sessionsRebuilding trust and communication across the wider team.
- Consultancy, if it keeps happeningA look at what keeps causing the friction.
When a working relationship breaks down, the whole team feels it. Mediation gives both people space to say what they need. Restorative sessions then help the wider team move forward together.
Talk this throughSaying it out loud is often the hardest part.
- CounsellingA private, steady space to work through what's on your mind.
- EMDR therapyA structured approach for memories that still feel raw.
It might be one hard event or something that has built up quietly for years. You set the pace, and nothing has to be worked out before you get in touch.
Talk this throughThe best time to prepare is before you need to.
- Workplace trainingSessions for managers and teams, shaped around your workplace.
- ConsultancyA clear plan for who does what when something happens.
When people already know how to respond, a difficult day is easier to get through. Training gives your team the confidence to support each other when it counts.
Talk this throughSupport that fits the way you actually work.
- ConsultancyA look at how your organisation responds when things go wrong.
- Psychological safetyHelping people feel safe to speak openly and raise concerns.
- Workplace trainingSkills for the people who will put the plan into practice.
A building site, a prison wing and a head office all need different things. Consultancy helps you build support your people will actually use.
Talk this throughSupport at every point on the route.
From the day something happens to the work that keeps people steady long afterwards.
When something has just happened
Critical incident response
Calm, practical support in the hours and days after a serious incident, in person or online, including psychological first aid.
Critical incident debriefs
A structured, confidential conversation for the people involved, held soon after it happens.
When things need working through
Counselling
One-to-one sessions for whatever you're carrying, from a single hard day to something that has built up over years.
EMDR therapy
Eye Movement Desensitisation and Reprocessing. A structured therapy for working through distressing or traumatic memories.
Mediation
A neutral, structured process for people in conflict, focused on what happens from here.
Restorative group sessions
Facilitated sessions that help teams rebuild communication, trust and working relationships after conflict or a difficult experience.
When you want to be ready
Workplace training
Sessions for managers and teams, shaped around the pressures of your own workplace.
Psychological safety
Training and consultancy that help organisations create workplaces where people feel safe to speak openly, raise concerns and contribute.
Consultancy
Practical advice on how your organisation looks after people before, during and after difficult events.
Wherever the work happens.
Hard days don't only happen in offices. Roots2Routes goes where your people are, in person or online where appropriate.
Construction sites 
Prisons 
Schools 
Supermarkets 
Corporate offices And many other workplaces
Based in the West Midlands, working across the UK.
Support is shaped around your shifts and your sites, so it fits the way your organisation actually runs.
The name is the way we work.
Understanding where our difficulties come from. Our experiences, relationships and past traumas can shape how we feel, think and respond today.
Together, we explore the way forward. Finding new perspectives, possibilities and a route towards meaningful, lasting change.
At Roots2Routes, we believe that understanding where we've come from can help us discover where we want to go.
How it starts.
Getting in touch doesn't commit you to anything.
Tell us what's going on
Use the form below. A few lines is plenty.
We talk it through
We'll get back to you about what's happened and what you need.
Agree the route together
You'll know what support looks like and who it's for before anything begins.
Make an enquiry.
Tell us a little about what's happening, for you or for your organisation. You don't need to know which service you need.
This form isn't for emergencies. If you or someone else is in immediate danger, call 999. If you need to talk to someone right now, Samaritans are free on 116 123, day or night.